Legal

Privacy Policy

Last updated: 1 January 2025

1. Data Controller

modenX Technologies Pvt. Ltd., registered in Karnataka, India, is the data controller for personal data processed via this website and platform.

2. Data We Collect

  • Website visitors: Anonymised device identifiers, page views, referrer URLs.
  • Contact form submissions: Name, email, company, and message content.
  • Platform users: Visit signals (BLE/Wi-Fi/camera counts), loyalty identifiers, and transaction data — per the Data Processing Addendum in your MSA.

3. Legal Basis

We process data under consent (cookie analytics, marketing), contractual necessity (platform services), and legitimate interest (security, fraud prevention).

4. Data Retention

Website analytics data is retained for 26 months. Contact form data is retained for 3 years or until requested for deletion.

5. Your Rights (DPDP)

Under India's Digital Personal Data Protection Act 2023, you have the right to access, correct, and erase your personal data. Submit requests to privacy@modenx.com.

6. Cookies

See our Cookie Policy for details on cookies placed by this website.

7. Contact

privacy@modenx.com